13
Apr
Tutorial: Running a Value Stream Mapping Workshop
A Value Stream Mapping (VSM) workshop is designed to plan process improvements by mapping the current flow of information and materials, generating an ideal future state for...
Read more6
Apr
7 Elements of an IT Project Health Report
A health check is a formal examination assessing if an IT project is on track and under control, and serving as a valuable continuous improvement tool. The...
Read more30
Mar
The Keys to Managing Your Outsourced IT Resources
Congratulations! You’ve decided to outsource some of your IT services, based on a sound resourcing strategy. And you’ve found a reliable outsourcing partner. Now you need...
Read more20
Mar
The Iterative Engagement Model: No More Painful Vendor Contracts
Here’s why we designed the iterative engagement model, and how it works: (If you enjoyed this clip, please consider subscribing to our YouTube channel.)
Read more13
Mar
How to Choose an IT Outsourcing Partner: The 8-Step Resource Selection Process
IT outsourcing can be risky. You’ll invest a significant amount of time and resources defining your needs, seeking out promising candidates, and evaluating options. You’ll...
Read more6
Mar
IT Outsourcing: What’s Your Resourcing Strategy?
IT departments have been outsourcing for decades. At the same time, there are many organizations who still perform most of their IT services with internal...
Read more2
Mar
The $12,000 Porsche: A Critical Lesson in IT Project Cost Control
I love Porsches. They always captured my attention as a child, and I told myself I’d own one someday. The sound, the quirky design, everything...
Read more23
Feb
How to Cancel a Failing IT Project
“This implementation is going nowhere fast and I am canceling it,” said the CIO. I was in shock. In an IT career spanning decades I...
Read more20
Feb
Diagnosing a Dead-End IT Project: When to Fail Fast and Move On
An IT department’s most critical point of failure lies in its inability to cancel a dead-end project. Canceling a project can be a great move,...
Read more8
Feb
Getting Your Money’s Worth From JD Edwards Software
Implementations start with the best of intentions and the highest of hopes, but most organizations we work with fall short on outcomes from their system investments. JD Edwards is...
Read more19
Jan
Improving Business Processes: How to Run a Value Stream Mapping Workshop
Value Stream Mapping (VSM) has its origin in manufacturing, but has been successfully adopted for business processes. Why should IT consider conducting a VSM workshop?
Read more5
Jan
Fixing Internal Customer Satisfaction, One Budget Line Item at a Time
For the IT organization’s internal customers, satisfaction is a reflection of the perceived value they get for the money they spend. The most successful guiding principle for...
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