15
Jun
PDCA (Plan-Do-Check-Act)
Tweet: A Primer on #PDCA: the simple but effective approach to solving problems & managing changes. #ITManagement http://ctt.ec/B9nEc+ There are many models of quality improvement...
Read more19
May
Upgrade Preparation: How Do You Plan for Success?
Today we presented in Teaneck, NJ at the Oracle User Group Conference INNOVATE16. Here is our slide deck, complete with upgrade preparation advice, templates, case studies, and a Dilbert...
Read more15
Apr
QC, QA, and Cost of Quality
Tweet: QC, #QA, and Cost of Quality | #Abraic blog @mpapov http://ctt.ec/dq0do+ Quality Is What the Customer Says It Is All customers, regardless of industry...
Read more5
Apr
Underutilized Software Revealed in 4 Complaints
Tweet: Underutilized #Software in 4 Complaints @mpapov http://ctt.ec/dIbrf+ If there is an underutilized software package in your organization, and if you’re listening, you’ll likely hear a...
Read more17
Mar
ROI vs. Outcomes: Prioritizing IT Projects for the Greater Good
How do you prioritize your IT project portfolio? If ROI is the driving force behind what gets funded and what doesn’t, you’re not alone. When an organization...
Read more14
Mar
Neglected, Indebted or Gold-Plated: Which Type of IT Do You Have?
We came across an interesting infographic produced by Bain recently and we couldn’t agree more with their strategies for addressing these IT challenges! Take a look:
Read more7
Mar
Is Your IT Architecture Designed to Strengthen Your Business Capabilities?
Tweet: “Is Your #ITArchitecture Designed to Strengthen Your Business Capabilities?” http://ctt.ec/f6iM6+ For years, consultants have been recommending tighter alignment between IT and business strategy. At...
Read more29
Feb
Tips for a Better Requirements Definition Phase
Across the board, successful IT projects follow a certain recipe for success. Time and time again, however, you’ll see organizations skip this step, or that...
Read more22
Feb
Establishing SLAs for Internal IT Services
Service Level Agreements (SLAs) are standard for measuring performance of an outsourced service. But what happens when an IT service is managed internally? How are...
Read more1
Feb
IT Portfolio Management and the Squeaky Wheel Effect
We’ve all seen it: “the squeaky wheel gets the grease.” This idiom has become synonymous with the idea that, in any organization, the person who...
Read more13
Jan
Lack of Governance is Always* the Problem
*For every single Abraic client engagement over the past 20 years, a lack of effective governance has been one of the first issues we identify...
Read more7
Jan
Everyone Is Moving to Agile. Should I?
Ever since the Manifesto for Agile Software Development was introduced back in 2001, organizations have questioned whether the newer alternative methodologies would be a good...
Read more
