4
Oct
That “Status Quo” IT Approach Is Putting You at Risk
You’ve heard the phrase, “If it ain’t broke, don’t fix it.” There are many areas in business where that advice may hold true, but your...
Read more28
Sep
Exploring the Benefits of the I.D.E.A. Continuous Process Improvement Model
Value creation is the main goal of any business. Managers should make decisions in order to maximize the value of their company, using minimal resources. Many organizations utilize Lean...
Read more14
Sep
IT Governance Must Evolve or Die
Bureaucratic, static IT governance models of the past no longer work in organizations where the IT function is to enable business innovation and customer engagement....
Read more17
Aug
What Does Talent Management Have to Do With IT? Everything.
As a leader at an IT organization, your first priority is successfully developing your IT product or services. Yet you might find yourself hindered by...
Read more21
Jun
Deploying “Plan-Do-Check-Act” to Jump-Start Your Process Improvement Initiatives
When you think of Lean Six Sigma, what is the first thing that comes to mind? For most people, it is associated with manufacturing organizations....
Read more15
Jun
PDCA (Plan-Do-Check-Act)
Tweet: A Primer on #PDCA: the simple but effective approach to solving problems & managing changes. #ITManagement http://ctt.ec/B9nEc+ There are many models of quality improvement...
Read more15
Apr
QC, QA, and Cost of Quality
Tweet: QC, #QA, and Cost of Quality | #Abraic blog @mpapov http://ctt.ec/dq0do+ Quality Is What the Customer Says It Is All customers, regardless of industry...
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Mar
ROI vs. Outcomes: Prioritizing IT Projects for the Greater Good
How do you prioritize your IT project portfolio? If ROI is the driving force behind what gets funded and what doesn’t, you’re not alone. When an organization...
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Feb
Establishing SLAs for Internal IT Services
Service Level Agreements (SLAs) are standard for measuring performance of an outsourced service. But what happens when an IT service is managed internally? How are...
Read more1
Feb
IT Portfolio Management and the Squeaky Wheel Effect
We’ve all seen it: “the squeaky wheel gets the grease.” This idiom has become synonymous with the idea that, in any organization, the person who...
Read more13
Jan
Lack of Governance is Always* the Problem
*For every single Abraic client engagement over the past 20 years, a lack of effective governance has been one of the first issues we identify...
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Jan
Everyone Is Moving to Agile. Should I?
Ever since the Manifesto for Agile Software Development was introduced back in 2001, organizations have questioned whether the newer alternative methodologies would be a good...
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