6
Mar
IT Outsourcing: What’s Your Resourcing Strategy?
IT departments have been outsourcing for decades. At the same time, there are many organizations who still perform most of their IT services with internal...
Read more2
Mar
The $12,000 Porsche: A Critical Lesson in IT Project Cost Control
I love Porsches. They always captured my attention as a child, and I told myself I’d own one someday. The sound, the quirky design, everything...
Read more23
Feb
How to Cancel a Failing IT Project
“This implementation is going nowhere fast and I am canceling it,” said the CIO. I was in shock. In an IT career spanning decades I...
Read more20
Feb
Diagnosing a Dead-End IT Project: When to Fail Fast and Move On
An IT department’s most critical point of failure lies in its inability to cancel a dead-end project. Canceling a project can be a great move,...
Read more8
Feb
Getting Your Money’s Worth From JD Edwards Software
Implementations start with the best of intentions and the highest of hopes, but most organizations we work with fall short on outcomes from their system investments. JD Edwards is...
Read more19
Jan
Improving Business Processes: How to Run a Value Stream Mapping Workshop
Value Stream Mapping (VSM) has its origin in manufacturing, but has been successfully adopted for business processes. Why should IT consider conducting a VSM workshop?
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Jan
Fixing Internal Customer Satisfaction, One Budget Line Item at a Time
For the IT organization’s internal customers, satisfaction is a reflection of the perceived value they get for the money they spend. The most successful guiding principle for...
Read more29
Dec
IT Must Learn to Fail Fast to Succeed
Innovation is an imperative for all organizations, and particularly IT. With that imperative comes the need to fail fast. In Fail Fast or Win Big, Bernard...
Read more22
Dec
Cascading IT Governance
We believe the only way for an IT governance function to affect the execution of a strategy is to cascade the governance function. When middle management from IT and the...
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Dec
Why We Are Afraid of Failing in IT, and How to Get Over It
IT executives, IT managers and other techies: I am coming at you! It’s time to embrace the concept of failing fast. (If you already have, how...
Read more29
Nov
PODCAST: IT Outcomes & Internal Customer Satisfaction
I was pleased to be interrogated – er, interviewed – by the talented Cassie Crossley on her new podcast, Tech Leaders Today. Please take a listen...
Read more17
Nov
Lessons on Failing Fast from Outside the Corporate Bubble
The benefits of “failing fast” have been well documented and embraced in startup circles. Yet in IT, project cancellations are rare. Organizations exert tremendous energy on making...
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