The latest thinking and other IT musings from our team
17
Aug
Microaggressions and systemic oppressions have been common in the workplace for quite some time. These concepts are commonly mentioned in today’s diversity and inclusion training...
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Oct
Being focused on customers isn’t a unique organizational trait. Almost everyone in business claims to be customer-focused in one form or another. Some even consider...
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Aug
Co-authored by Chris Kondracki and ChiChi Lu. Understanding and empathizing with others helps IT leaders navigate complex business environments. Empathy enables us to better understand a...
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Mar
As a company embarks on a journey of digital transformation and immense change, the expectations of IT leaders change as well. Two general archetypes have...
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Sep
In work, as in life, we can’t succeed on our own. In fact, the cornerstone of execution, change, and success in any organization is not...
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Aug
When hiring new team members, most interviewers discreetly study applicants to see if they would pass The Airport Test: “Could I get stuck in an...
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