18
Jul
ChatGPT vs. Authenticity: Navigating the Impact on Business and Leadership
Imagine waking up in the middle of the night, struck by a brilliant idea for a blog. You quickly jot it down, adding a few...
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Mar
How to Identify and Combat “Role Creep”
Creating a new team is exciting and challenging for any organization. When I had the opportunity to form a shared services team to support the...
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Jul
It Starts with Intent: Do you want a “throat to choke,” or do you want the project to succeed?
Whenever I hear the expression “one throat to choke,” it makes me cringe. The phrase, in most cases, refers to contracting with a single vendor...
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Feb
Executive Field Guide: IT Governance
There are dozens of definitions for “IT governance” out there. They use words like efficiency, effectiveness, alignment, control, and strategy—which are all valid terms. But...
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Oct
How to Prioritize IT Initiatives Without Losing Friends: 5 Success Factors
A Black-and-White Prioritization Process: Quick and Uncomplicated First, a common definition of success: IT initiative prioritization is a mechanism to calendarize and budgetize investments in...
Read more28
Sep
Becoming a Data-Driven Organization: A 5-Part Framework for Sustainable Data Quality
In a previous post, we’ve established that data needs to be clean in order for organizations to make sound decisions, gain a competitive advantage, and...
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Sep
Data Is to Business as Water Is to Life
It goes without saying that data is critical to make strategic decisions, to run operations, and to perform business functions. Healthcare companies derive analytics from...
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May
Running an Effective Fit/Gap Analysis
Commercial, off-the-shelf (COTS) software—not custom software—continues to be the preferred option for many firms, especially for ERP and CRM solutions. The benefits of COTS solutions have...
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Dec
Cascading IT Governance
We believe the only way for an IT governance function to affect the execution of a strategy is to cascade the governance function. When middle management from IT and the...
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Nov
PODCAST: IT Outcomes & Internal Customer Satisfaction
I was pleased to be interrogated – er, interviewed – by the talented Cassie Crossley on her new podcast, Tech Leaders Today. Please take a listen...
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Nov
IT Can’t Please Everyone
Sorry to break it to you this way. It’s a fact of life: IT cannot complete its work faster than the business can think of it....
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Sep
IT Governance Must Evolve or Die
Bureaucratic, static IT governance models of the past no longer work in organizations where the IT function is to enable business innovation and customer engagement....
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