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May
Running an Effective Fit/Gap Analysis
Commercial, off-the-shelf (COTS) software—not custom software—continues to be the preferred option for many firms, especially for ERP and CRM solutions. The benefits of COTS solutions have...
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Mar
The $12,000 Porsche: A Critical Lesson in IT Project Cost Control
I love Porsches. They always captured my attention as a child, and I told myself I’d own one someday. The sound, the quirky design, everything...
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Jan
Improving Business Processes: How to Run a Value Stream Mapping Workshop
Value Stream Mapping (VSM) has its origin in manufacturing, but has been successfully adopted for business processes. Why should IT consider conducting a VSM workshop?
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Jul
The Case for Customizing Software
There is ample evidence that, in general, “software customizations are bad.” (So much so you might have nightmares where software customizations are vampires, haunting you,...
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Mar
Why Projects Fail to Deliver Business Value
What stands in the way of business value? Business executives often feel that their organizations’ IT departments simply don’t deliver what’s needed from expensive projects and...
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